CRM system is the key to the productive work of your company. Consolidation of all data and processes into one system. Something that will free you from routine and allow you to engage in business development.
Why use a CRM system
A CRM system is an essential tool for medium and large businesses, offering:
1. Cost savings: automate tasks, reducing routine expenses and human errors.
2. Customer insights: access detailed customer data for personalised service and audience analysis.
3. Employee monitoring: track KPIs and labor costs to optimise workloads and decisions.
4. Quick reporting: easily monitor department performance, sales trends, and effectiveness.
5. Streamlined operations: enhance collaboration and follow clear processes for better productivity.
Custom CRM for your business
We create CRM systems tailored for any industry, from online stores to fitness clubs.
While ready-made CRMs are an option, they come with challenges:
- Limited adaptability to your processes, requiring external tools.
- Distracting, unnecessary features that cannot be removed.
- Dependence on providers, reducing control over the software.
- Extra costs for limited integrations.
- Higher vulnerability to security breaches.
- Hidden fees that strain your budget.
We can develop a CRM designed specifically for your business needs!
Creating and implementing a CRM system
Our process involves 9 key stages:
1. Briefing
We gather details about your company, industry, and processes from management and sales teams.
2. Terms of reference
We identify business challenges, prioritise solutions, and finalise the plan with you.
3. Prototype
We design and share interface mock-ups, incorporating your feedback.
4. Back end
We develop the server-side functionality, logic, and user-role algorithms.
5. Design and content
We craft dashboards with UI/UX in mind, aligned with your branding, and create screen texts.
6. Front end
We build the user interface, adding menus, sliders, and interactive elements.
7. Testing
We check security, functionality, and data accuracy, fixing any issues.
8. Implementation
We deploy the CRM on your hosting, integrate it with tools, and train your staff.
9. Refinement
Based on feedback, we enhance the system’s features and usability.
